Call us: 01005420077

Delivery Information


The delivery service is available in all regions of Egypt.


Once you complete your purchase, we will prepare your request and we will send you a confirmation message to your input email address that contains the products you have purchased and their prices.


Delivery options


Delivery of orders may take 1 to 7 days.


Delivery on the same day - small spare parts and early requests.


Please note that the delivery service on the same day does not include some areas.


All areas available on the payment page will be displayed.


The delivery service is not available on the same day on Friday.


The receipt service from the store


Ask online and receive from the shop


Safety procedures


We assure you of our full adherence to sterilization and hygiene procedures in all works related to the service request and connection, through a set of preventive measures.


 


 


We will always be committed to following all health procedures, sterilization means, and hygiene to provide a comfortable and safe shopping experience from home.


 


Delivery for the house


The regular delivery service is available to:


·       Capital


Cairo and Giza


·       Alexandria


·       Alexandria


Port Said


Ismailia


Suez


Delta


Qaliubiya


Menoufia


·       Eastern


Western


Dakahlia


·       the lake


Damietta


Kafr El -Sheikh


The regular delivery service is available to:


Central Egypt


Fayoum


·       Bani Sweif


Minya


·       Asyut


Sohag


Upper Egypt


Qena


·       the shortest


Aswan


Tourist areas


·       The Red Sea


·       South of Sinaa


·       North Coast


·       Marsa Matrouh


Remote areas


·       the new Valley


·       North Sinai


·       Abu Simbel


Marsa Alam


Salloum


Halayeb


Shalatin


 


Payment options


Payment service upon receipt


The maximum payment service upon receipt is 5,000 EGP per order. We offer you alternative payment methods through credit cards, automatic cloud cards, or bank transfers for students, more than 5,000 EGP


There are no payment service fees upon receipt.


Receipt service from our stores


You can pay via the site, let's deliver your order to the store you choose to receive. When you make an order, you will receive an email to confirm or a text message that includes the order number. We will in turn send an email or text message to tell you that the order is ready for delivery.


If you cannot receive the order for any reason, please call 01122995568


Please note that we will not be able to accept orders that include unavailable products, or orders that contain products with two home delivery and receipt from our stores. In this case, please do two different requests, a request for receipt service from our stores and the other with home delivery service.


We will keep the request inside the store for 14 working days.


All orders that have not been received will be canceled, and any previous payment process will return the amount to the credit card used in the payment process.

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