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Terms & Conditions
The EGYPTLIFTS website www.egyptlifts.com can be accessed
through the internet or mobile applications.
We provide you with the content and services provided by the
Website in accordance with our Terms and Conditions, Privacy Policy and other
terms and policies that can be found across our Website in relation to
functionality, features, offers and customer services, all of which are part of
the General Terms and Conditions.
When you access or use the site, you agree to the forum and
follow its terms and conditions in full, and you have read them previously.
intellectual property:
We will grant you personal, non-transferable and revocable
authority to use software we make available to you as part of the Website to
enjoy the benefits of our services. All subject to the terms and conditions
available.
You may use this content for personal use only. Prior
written permission must be obtained prior to commercial use or when using it on
behalf of any other person. Subject to these Terms, any violation of these
Terms will result in the license granted to you being terminated without
notice, and without prejudice to any other rights.
All rights reserved to copyright, trademarks, trade names,
trade dress, designs, website features and any other form of intellectual
property, materials and other rights relating to the website, including
software, HTML code and any other code used in the website, page titles, images
or any other material in website. The simpler and more readable the texts, the
clearer they are to the readers. Therefore, we want to clarify that all the
mentioned elements (texts, graphics, designs, logos, icons, images, programs,
music clips, downloads, videos) are the property of Egypt Lifts and their
original owners, and are protected in accordance with the laws in the Arab
Republic of Egypt. Trademarks and copyrights are related to the international
level.
The Intellectual Property and all other content on our
Website may be accessed, viewed, downloaded and printed for personal,
non-commercial use only, under express license from Egypt Lifts and third party
licensees from Egypt Lifts.
However, the commitment must be made not to modify or alter
the intellectual property in any way.
You do not allow or share your intellectual property with
anyone else as a form of commerce, and no rights will be granted in areas of
intellectual property rights, including copyrights and trademarks, which means
that you do not acquire any licenses, rights, or interests in any materials or
software. resulting from your use of this website. When you access, view,
download or print intellectual property it can be difficult.
We recommend that you do not copy (except as noted above),
publish, broadcast, distribute, display, modify, create derivative works from,
sell, participate in any sale or otherwise exploit any intellectual property
material or our website, whether totally or partially.
Intellectual property should be used carefully in accordance
with the principle of commercial use, and any other use of intellectual
property, such as copying, modifying, distributing, broadcasting, republishing,
displaying or performing it, is strictly prohibited.
Egypt Lifts is the private intellectual property owner and
licensee of the domain name www.egyptlifts.com.
We at EgyptLifts provide content owned by third parties
(“Third Party Content”) or links to third party websites (“Third Party Sites”)
as a service to those interested in this information.
Do not follow content from external sources on the Egypt
Lifts website and do not trust the content provided by them and Egypt Lifts
does not control or control these sources, and the presence of links to the
content or sites of third parties does not imply any link or association
between Egypt Lifts and those third parties.
EgyptLifts will not guarantee or necessarily confirm the
accuracy or completeness of any content from third parties or any other
websites, and cannot be relied upon entirely.
We at Egypt Lifts are not responsible for updating or
reviewing Third Party Content or Third Party Websites. Your use of third-party
content and websites is at your own risk, and Third-Party Content does not
necessarily reflect the opinions of Egypt Lefts, including the comments of
users of Third Party Content received by Egypt Lefts.
Accordingly, we are not liable for any reason related to
third party content or websites, including but not limited to the provision of
external sources, content, commercials, products, services and any other
information or data available on the Website or from external sources.
Privacy:
Please see our Privacy Policy for details of our practices
regarding your personal information.
terms of sale:
\1 Eligibility
The purchase of products through the website is restricted
to individuals who are legally entitled to sign contracts online in accordance
with the laws of the Arab Republic of Egypt.
In order to be able to make purchases on the Website, you
must provide your personal information, including your valid name and surname,
valid mobile phone number, valid email address, payment details, correct
billing address and other information required in accordance with the
requirements. You must confirm and warrant that the payment details you provide
represent you completely and correctly. Ensure that your information is correct
and complete, and that your name is correctly reflected on each invoice.
We welcome all visitors to our website, but the website is
only available to people who meet Egypt Lifts eligibility and online payment
conditions. These are the people who hold credit cards issued by banks
recognized by Egypt Levits, and have given us permission to obtain a reduction
from their credit cards for the total value of the products they purchase,
including other conditions. We hope you have a pleasant and comfortable
shopping experience.
The products you purchase are for personal use or gift only
and may not be resold or used for commercial purposes or for any other
commercial profit. We at Egypt Lifts reserve the right to impose restrictions
on multiple quantities of the same item being shipped to the same customer or
address.
When you purchase product(s) from Egypt Lifts, you expressly
authorize us to verify and obtain your credit card information including credit
reports and transfer or transmit such information to a third party to validate
your credit card and identity.
Initial card authorization or individual purchase
authorizations, as we deem necessary. We agree that you may use personal
information we provide to you to conduct fraud checks, and that you may
disclose such personal information to a fraud prevention agency or credit
reference. Fraud and fraud can be a problem, so a record of this information
may be kept.
Please refer to our Privacy Policy for information on how we
use your data.
\2 Ordering products:
The products available on our website, including any samples
or gifts with purchases, are for personal use or gifts only, and you may not
sell or resell any product purchased or otherwise obtained through the Egypt
Lifts website.
Customers may encounter some minor differences in the design
of the packaging or the outer carton of the product received from the Egypt
Lifts website compared to the image shown on the site. This is due to the
manufacturer updating the outer packaging or carton design of the product.
However, this does not affect the quality and content of the product. Egypt
Lifts guarantees this to its customers and always seeks to update and renew the
images. Display products regularly and frequently.
Products available for sale on the Website will be accepted
subject to availability, and if for any reason we are unable to supply the
ordered product, we will notify you as soon as possible and cancel your entire
order.
All orders are subject to our acceptance, and we reserve the
right to refuse or cancel for any reason, including inaccuracies, errors in
product or pricing information, our inability to obtain authorization to
charge, or delivery restrictions applicable to the specified part, or because
the part ordered does not meet our quality control standards. We apply strict
standards and conditions and when a problem is detected, the application is
withdrawn. Whenever we notice a failure to meet the standards set forth in the
provisions, or any other problem.
We at Egypt Lifts keep your transaction history for a
reasonable minimum of ten years.
You will receive a thank you text message on your mobile
phone after completing your order from the Egypt Lifts website, and you will
also receive an e-mail with your order details. We thank you for shopping with
us!
We can refuse a transaction for any reason, and we may also
refuse to send a product to anyone at any time in our sole and absolute
discretion. We will not be liable to you or any third party in the event that
we withdraw any product, including samples and gifts, whether or not the
product has been sold after purchases from the Website. It assumes no
responsibility for deleting, testing, checking or editing any material or
content on the Website and we reserve the right to refuse, void or suspend
certain operation after processing has commenced.
We strive to ensure that all details on our website are
accurate, however errors in product pricing may occur from time to time. If
product pricing errors are discovered in your order, we will notify you as soon
as possible. We have no obligation to accept an order for a product advertised
at a wrong price, and we reserve the right to cancel such order. If you order a
product at the wrong price, we will contact you to tell you that the order has
not been accepted and the order has been cancelled, and we will also issue a
full refund if you have already paid. Dear customer, in the event that you wish
to return the products and they are being sent to you, please note that we will
process the return of the amount paid to you as soon as the products reach us.
Certainly, upon completion of your purchase and processing
of your order, you agree to accept and pay the full amount that will be charged
to the product(s) specified in your order, including any delivery charges
applicable to that order.
3/ Prices and payment policy:
payment methods:
- Payment upon receipt within the Arab Republic of Egypt.
Use the credit card (Visa - Vodafone Cash - MasterCard).
the prices:
Prices include the value-added tax applicable on the day of
the order, and any change in the applicable value-added tax rate will be
automatically applied to the price of the products that are offered for sale on
the Egypt Lifts website.
Some of our products are not included in the tax according
to the system approved by the General Authority for Zakat, Tax and Customs.
value added tax:
Prices include the VAT applicable on the day of your order,
and any change in the applicable VAT rate will be automatically reflected in
the price of products sold by Egypt Lifts through its website.
All credit card payments are subject to verification and
certification by the card issuer. If the issuer declines to authorize the
payment, we will not be liable for any delay or non-delivery, and we will
cancel the order and contact you to select an alternative payment method.
The data on the credit card used for payment must match the
cardholder's information on file with the card issuer. Payment will be approved
and placed on hold upon submission of your application, and the amount will be
debited from your account after successful receipt of your application. Please
ensure that your card and details are correct to ensure successful payment. The
credit card is your card and can be used
Maha after obtaining the express approval of the credit card
holder.
No credit card data will be saved, displayed, sold or rented
to any third parties, except in relation to the internet payment gateway
service provider we use.
4/ Delivery:
Shipping inside Egypt:
We, at Egypt Lifts, deliver products within the Arab
Republic of Egypt within a specified period of time agreed upon during the
purchase process, starting from the day your order is confirmed via e-mail,
depending on your region.
Please note that there may be a delay in delivery of orders
during offers and sales periods.
"There is a shipping fee added to the order total, the
shipping cost depends on the offers available and may be free sometimes."
- Orders will be delivered from Saturday to Thursday, except
for Friday and public holidays.
We at Egypt Lifts cooperate with local and international
shipping companies, and when the order comes out of Egypt Lifts, the
responsibility for the shipment is transferred to the shipping company.
Shipping outside Egypt:
Customs fees may vary from time to time based on the customs
policy of each country.
International orders are shipped in cooperation with
reliable and professional shipping companies.
VAT is not applied to international orders in the Arab
Republic of Egypt.
The total order includes the price of the products and the
shipping cost only, and any other fees that may be imposed by the customs after
shipment and are not affiliated with Egypt Lifts.
If a shipment has been charged customs duties, please
contact the shipping company responsible for shipping on for inquiries or
clarification.
6/ Cancellation Policy:
Cancellation:
We understand that sometimes you may change your mind about
a purchase. If you decide to change your mind before receiving your order,
don't worry, you can cancel it easily. All you have to do is enter our website
or application and do the following steps: Log in to your account > My
orders > Select the order > Cancel the order. It takes not to actually
ship the order.
You can cancel your order by contacting customer service at:
01122995568. We will do our best to cancel the order as soon as possible.
If the order has been shipped, please contact customer
service to cancel it, and we will consider the cancellation as a return.
6/ Offers and discount coupon:
Egypt Lifts offers offers and coupons in appreciation of its
regular customers.
Discount coupon:
The discount coupon for Egypt Lifts includes non-discounted
products only, and may include some discounted products according to available
marketing offers.
7/ Wallet balance:
- It is a cash amount given to customers that they can fully
use in future purchases.
If a damaged product arrives, the customer will be
compensated with a sum of money in his wallet for the value of the damage that
occurred, after speaking with customer service.
You can get credit through gifts or Egypt Lifts offers.
The period of validity of the balance of Egypt Lifts offers
is determined according to the duration of the current offer, while there is no
specific validity period for the balance of compensation and dedications.
When the customer completes his order, the full amount is
deducted from the wallet immediately with any order, and the remaining amount
is paid by the customer using one of the available payment options (Visa, Cash
on Delivery, Vodafone Cash).
8/ Ticket System:
We are always keen on satisfying customers and improving
ways of communicating in the right way, so we launched a ticket system that
enables customers to send a ticket by request if they wish to communicate with
the customer service team at Egypt Lifts.
The customer can easily submit a ticket by entering the “My
Orders” section, then the “Order Page” and selecting “I have a problem with my
order”, specifying the appropriate address and describing the problem, in
addition to attaching a photo if necessary.
The customer will be contacted within 24 hours.
The customer cannot send additional tickets if there is an
open ticket for the same order.
The customer must choose the correct address, write the
details and clearly explain the reason for communication, and in case it is
needed, a photo is attached. This will help customer service solve the problem
directly and quickly.
The customer will be notified if there is an update from the
customer service team of Egypt Lifts, via application notifications and your
email.
The ticket will be closed after the problem is resolved and
the customer will be notified.
The ticket will be closed automatically if no response is
received from the customer within 72 hours.
Miscellaneous provisions:
We reserve the right to modify these Terms and Conditions at
any time without notice, and the new provision will become effective once it is
posted on our website. By continuing to use the Website (or any other Website
we have) after any changes have been made to the Terms and Conditions, you
agree to be bound by them. Please read the Terms and Conditions carefully and
again, and if you do not agree to any change in the Terms and Conditions, you
must stop using the Website immediately.
These Terms and Conditions represent the entire legal
agreement between you and Egypt Lifts, and govern your use of the Website and
all services and products available on it, and supersede any prior agreements
between you and Egypt Lifts in relation to this purpose.
We understand that the form and nature of the Services may
change from time to time and without prior notice to you. We may also stop
providing the Services (or any features included in them) to you or any users.
Please understand.
You are well aware that EgyptLifts allows public search
engines to use webs to copy material from the Site to create publicly available
search indicators, for transparent purposes only, and that EgyptLifts reserves
the right to revoke the uses of these exceptions entirely or in some limited
cases.
You understand that you are solely responsible (and that
Egypt Lifts has no liability to you or any third party) for any breach of your
obligations under the Terms and Conditions, including any loss or damage that
Egypt Lifts may suffer as a result.
The failure to exercise, or the delay in exercising,
EgyptLifts shall not be construed as a formal waiver of the rights of
EgyptLifts or any statutory right thereto.
We are Egypt Lifts and you are disabled
These Terms and Conditions provide that your submission,
transmission, broadcast or distribution of Your Content, whether in whole or in
part, does not constitute any relationship of partnership, joint venture,
business, franchise or agency between you and Egypt Lifts, nor does any of Both
parties have the power to force the other party to do anything. It may be a bit
difficult, but the obligations mentioned in the contract must be carried out in
a formal manner and without the prior written consent of the other party. The
parties are not authorized to act as agents or representatives of the other
party without a position expressly described in the Terms and Conditions.
Neither party (or its agent) shall declare that it represents or is entitled to
act as the other party's representative. No person should be proud of
representing another person, nor shall any party hold any responsibility or
liability on behalf of or in the name of the other party, unless specifically
provided for in these Terms and Conditions.
If any part of these Terms and Conditions is found to be
illegal or unenforceable, it shall not affect the other Terms and Conditions
and shall remain in full force and effect.
These Terms and Conditions are available in English and
Arabic. If there is a discrepancy between the English and Arabic texts, the
latter shall prevail.
These terms and conditions are governed by the laws of the
Arab Republic of Egypt, and all disputes arising from the application of these
terms and conditions are subject to the exclusive jurisdiction of the courts of
the Arab Republic of Egypt.
Your rights:
Personal account data:
The client can delete or suspend his account with Egypt
Levits at any time, and this is your natural right.
You can delete your account in "Egypt Lifts" if
there is no shared data between you and the company, for example if you do not
have any previous orders. And if there is shared data, you can stop your
account in "Egypt Lefts".
It is possible to contact us through the e-mail
info@egyptlifts.com.
If you have any questions about the Terms and Conditions or
other aspects of your system, please contact us at info@egyptlifts.com.
