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Delivery Information
The delivery service is available in all regions of Egypt.
Once you complete your purchase, we will prepare your request and we will send you a confirmation message to your input email address that contains the products you have purchased and their prices.
Delivery options
Delivery of orders may take 1 to 7 days.
Delivery on the same day - small spare parts and early requests.
Please note that the delivery service on the same day does not include some areas.
All areas available on the payment page will be displayed.
The delivery service is not available on the same day on Friday.
The receipt service from the store
Ask online and receive from the shop
Safety procedures
We assure you of our full adherence to sterilization and hygiene procedures in all works related to the service request and connection, through a set of preventive measures.
We will always be committed to following all health procedures, sterilization means, and hygiene to provide a comfortable and safe shopping experience from home.
Delivery for the house
The regular delivery service is available to:
· Capital
Cairo and Giza
· Alexandria
· Alexandria
Port Said
Ismailia
Suez
Delta
Qaliubiya
Menoufia
· Eastern
Western
Dakahlia
· the lake
Damietta
Kafr El -Sheikh
The regular delivery service is available to:
Central Egypt
Fayoum
· Bani Sweif
Minya
· Asyut
Sohag
Upper Egypt
Qena
· the shortest
Aswan
Tourist areas
· The Red Sea
· South of Sinaa
· North Coast
· Marsa Matrouh
Remote areas
· the new Valley
· North Sinai
· Abu Simbel
Marsa Alam
Salloum
Halayeb
Shalatin
Payment options
Payment service upon receipt
The maximum payment service upon receipt is 5,000 EGP per order. We offer you alternative payment methods through credit cards, automatic cloud cards, or bank transfers for students, more than 5,000 EGP
There are no payment service fees upon receipt.
Receipt service from our stores
You can pay via the site, let's deliver your order to the store you choose to receive. When you make an order, you will receive an email to confirm or a text message that includes the order number. We will in turn send an email or text message to tell you that the order is ready for delivery.
If you cannot receive the order for any reason, please call 01122995568
Please note that we will not be able to accept orders that include unavailable products, or orders that contain products with two home delivery and receipt from our stores. In this case, please do two different requests, a request for receipt service from our stores and the other with home delivery service.
We will keep the request inside the store for 14 working days.
